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Patient Safety 
AHRQ Patient Safety Tools: Improving Safety at the Point of Care
Agency for Healthcare Research and Quality, Rockville, MD.
These 17 toolkits are designed to help health care institutions and clinicians provide safe, quality health care at various points in the health care process—in the hospital, in the emergency department, in the intensive care unit, in the pharmacy, and when being discharged from one setting to another.
CDC Checklist for Prevention of Central Line Associated Blood Stream Infections
Centers for Disease Control and Prevention
This checklist is based on the 2011 CDC guideline for prevention of intravascular catheter-associated bloodstream infections.
IHI Global Trigger Tool for Measuring Adverse Events
Institute for Healthcare Improvement
The use of "triggers," or clues, to identify adverse events (AEs) is an effective method for measuring the overall level of harm from medical care in a health care organization. Trigger Tools provide an easy-to-use method for accurately identifying adverse events AEs (harm) and measuring the rate of AEs over time. Tracking AEs over time is a useful way to tell if changes being made are improving the safety of the care processes.
Anticoagulation Therapy: Toolkit for Implementing the National Safety Goal
Joint Commission Resources
Anticoagulation medications are a high-risk treatment that commonly leads to adverse drug events due to the complexity of dosing these medications, monitoring their effects, and ensuring patient compliance. This new resource is designed to help performance improvement directors, pharmacists, directors of nursing, and medical staff assess the safety of their current anticoagulation practices and/or implement a defined anticoagulation management program.
NPSF Diagnostic Error Educational Module User Guide
National Patient Safety Foundation
The content is available for NPSF members only
Anatomy of Medical Errors Presentation
Ethan Fried, MD, MACP
Learn about the complex anatomy of medical errors, classifications of errors and common tools used to mitigate each of them. The presentation highlights how errors are identified and the advantages of near miss reporting systems.
Creating a Culture of Continuous Improvement Webinar TeamSTEPPS – A Patient Safety Tool
Richard Ricciardi, PhD, Health Scientist
Review of AHRQ Priorities and Patient Safety Resources; Overview and History of TeamSTEPPS and Current Implementation of new learning modules
NEW RESOURCE: Making HealthCare Safer II
Agency for Healthcare Research and Quality
The aim of this project was to conduct and publish a systematic literature review evaluating the evidence for a large number of patient safety practices.
NEW RESOURCE: Top Patient Strategies
Agency for Healthcare Research and Quality
Based on evidence about patient safety interventions, AHRQ released a report that defines 10 strategies.  If these strategies are widely implemented, they have the potential to improve patient safety and save lives in U.S. health care institutions.
NEW RESOURCE: AHRQ Comprehensive Unit Based Safety program - Content Calls
Agency for Healthcare Research and Quality
These calls occurred during the national CUSP implementation project to assist hospital staffs who were using CUSP to reduce central line-associated blood stream infections. They address broad issues surrounding CUSP and are useful for any organization using CUSP.
High Value Care for Residents
Jonah Feldman, MD, FACP
Plenary Session at NYACP Resident and Medical Student Forum
Agency for Healthcare Research and Quality, Rockville, MD, March 2008
TeamSTEPPS is comprised of four teachable-learnable skills: Leadership, Situation Monitoring, Mutual Support, and Communication. Interaction between the skills and team-related outcomes is the basis of a team striving to deliver safe, quality care.
AHRQ Medical Office Survey on Patient Safety Culture
Agency for Healthcare Research and Quality, Rockville, MD, December 2008
This tool is designed to measure patient safety culture in an individual medical office by assessing the opinions of staff at all levels—from physicians to receptionists. The survey can also be administered to medical offices within a larger medical practice, health care system, or medical building.
Balancing "No Blame" Accountability in Patient Safety
Robert M. Wachter, M.D., and Peter J. Pronovost, M.D., Ph.D., October 2009
The Seven Pillars: Patient Safety Events
T B McDonald, L A Helmchen, K M Smith, N Centomani, A Gunderson, D Mayer, W H Chamberlin, March 2010
The authors have presented a descriptive study on the comprehensive process for responding to patient safety incidents, including the disclosure of medical errors adopted at a large, urban tertiary care centre in the United States.
AHRQ Improving Patient Safety in Hospitals: Resource List
Agency for Healthcare Research and Quality, Rockville, MD., August 2010
This document contains references to Web sites that provide practical resources hospitals can use to implement changes to improve patient safety culture and patient safety. This resource list is not exhaustive but is provided to give initial guidance to hospitals looking for information about patient safety initiatives.
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit
August 2012
The effectiveness of a sound medication reconciliation process within and among care settings is an important component of patient safety goals. While many health care providers already have medication reconciliation processes in place, this toolkit helps facilitate a review and improvement of current practices to strengthen the process with the result of improved patient safety.
AHRQ Comprehensive Unit Based Safety Program
Agency for Healthcare Research and Quality, Rockville, MD, September 2012
The CUSP approach can be applied to patient safety problems, including various types of preventable infections, such as central line-associated blood stream infections (CLABSIs), catheter-associated urinary tract infections, and ventilator-associated pneumonia, in intensive care units (ICUs) and other hospital units. This page provides an overview of CUSP and links to useful resources on the Web.
Process Improvement 
ACP Medical Home Builder
American College of Physicians
Medical Home Builder is divided into self-paced modules on a variety of operational and clinical areas. Each of the modules contains background information, the ACP Practice Biopsy® (a practice assessment tool), and links to the Resource Library, which includes relevant references and informative guides in a variety of formats including downloadable guides and policy templates.
AHRQ Developing & Running a Primary Care Practice, a How-to Guide
Agency for Healthcare Research and Quality, Rockville, MD
The contents of this guide were developed from the suggestions and experiences of a panel of more than 30 individuals recognized by their peers as possessing expertise in the design and management of practice facilitation programs for primary care transformation. This guide reflects current practical knowledge and hard-won lessons from the area of practice facilitation.
Transitions in Care 
AHRQ Project RED (Re-engineered Discharge) Toolkit
The RED toolkit provides complete implementation guidance and is adapted to address language barriers, cross cultural issues and disparities in health care communication and trust. The toolkit includes five tools that provide step-by-step instructions to provide a springboard for hospitals to proactively address avoidable readmissions.
BOOSTing (Better Outcomes for Older Adults through Safe Transitions) Resource Room
Society of Hospital Medicine
The BOOSTing (Better Outcomes by Optimizing Safe Transitions) Care Transitions resource room provides materials to help you optimize the discharge process at your institution. This resource room will help you to: Analyze current workflow processes; Select effective interventions; Redesign work flow and implement interventions; Educate your team on best practices; Promote a team approach to safe and effective discharges; Evaluate your progress and modify your interventions accordingly
Care Transitions Program Tools for Patients & Caregivers
Tools to support patients as they make the transition from hospital to home.
Transitional Care Model
Mary Naylor
The Transitional Care Model (TCM) provides comprehensive in-hospital planning and home follow-up for chronically ill high-risk older adults hospitalized for common medical and surgical conditions
Reducing Readmissions Through Effective Transitions of Care Webinar
Brad Sherman, MD, FACP, FHM
The program covers the causes of readmissions, why physicians should care and successful interventions used to reduce the frequency of ER visits and hospitalizations.
IHI State Action on Avoidable Re-hospitalizations (STAAR) – Improving Transitions from the Hospital
Rutherford P, Nielsen GA, Taylor J, Bradke P, Coleman E. How-to Guide: Improving Transitions from the Hospital to Community Settings to Reduce Avoidable Rehospitalizations. Cambridge, MA: Institute for Healthcare Improvement; June 2012. Available at
This How-to Guide is designed to support hospital-based teams and their community partners in codesigning and reliably implementing improved care processes to ensure that patients who have been discharged from the hospital have an ideal transition to the next setting of care.
Targeted Solutions Tool (TST) - Handoff Communication Solutions Tool Improves Safety
Joint Commission
TST measures the effectiveness of handoffs conducted either from one department to another within the same facility or from one facility to another.
Patient Handoffs
Lee Ann Runy
The pitfalls and solutions of transferring patients safely from one caregiver to another.
TeamSTEPPS is comprised of four teachable-learnable skills: Leadership, Situation Monitoring, Mutual Support, and Communication. Interaction between the skills and team-related outcomes is the basis of a team striving to deliver safe, quality care.
The ABC of Handover
Imperial College London
The ABC of Handover provides a standardized framework for shift handover in the Emergency Department. It includes clinical and operational information necessary for efficient management and organization of the next shift. The ABC of Handover promotes better communication and proactive management of issues relating to the shift, allowing the user to anticipate problems and ultimately heighten awareness of potential patient safety issues.
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit
Agency for Healthcare Research and Quality, Rockville, MD, August 2012
The effectiveness of a sound medication reconciliation process within and among care settings is an important component of patient safety goals. While many health care providers already have medication reconciliation processes in place, this toolkit helps facilitate a review and improvement of current practices to strengthen the process with the result of improved patient safety.
IHI Partnership for Patients Resources
Institute for Healthcare Improvement
Sponsored by the US federal government's Centers for Medicare & Medicaid Services (CMS), the Partnership for Patients initiative aims to improve the quality, safety, and affordability of health care for all Americans. The Partnership has an ambitious goal to reduce hospital readmissions by 20 percent by 2013, and to reduce harm in nine core focus areas.
ACP Choosing Wisely - Five Things Physicians and Patients Should Question
American College of Physicians
Choosing Wisely aims to promote conversations between physicians and patients by helping patients choose care that is:Supported by evidence; Not duplicative of other tests or procedures already received; Free from harm; Truly necessary.
Quality Improvement in Healthcare 101 - Webinar
Roy Korn, MD, FACP
Learn how to recognize and utilize modern quality improvement principles and tools to provide safer and more efficient health care to patients.
Toolkit for Reduction of Clostridium difficile Through Antimicrobial Stewardship Program (ASP)
The aim of this toolkit is to assist hospital staff and leadership in developing an effective Antimicrobial Stewardship Program with the potential to reduce C. difficile. It responds to the challenge facilities face as they translate guidelines into practice, in this case the implementation of an ASP.
NYS Palliative Care Laws Webinar
Anna Colello
Understand the requirements and the differences between the NYS Palliative Care Information Act and Palliative Care Access Act for meaningful discussions with patients
NEW RESOURCE: AHRQ Research Activities Findings and Reports
Agency for Healthcare Research and Quality
Agency for Healthcare Research and Quality (AHRQ) supports research designed to improve the quality, safety, efficiency, and effectiveness of health care for all Americans. The research sponsored, conducted, and disseminated by AHRQ provides information that helps people make better decisions about health care. The goal is to transform research into practice , improve outcomes and use the evidence to improve health care.
NEW RESOURCE: 2013 CMS Group PQRS Registration & Value Based Payment Modifier Slide Presentation
Centers for Medicare and Medicaid Services
Presentation provides and Overview of the Value-based Modifier (VM); Obtaining an IACS Account to Access the PV- PQRS Registration System; and Using the PV-PQRS Registration System to Select Your 2013 PQRS Reporting Mechanism and VM Quality Tiering
NEW RESOURCE: ACP Colorectal Cancer Screening Clinical Guidelines
American College of Physicians
The American College of Physicians (ACP) developed this guidance statement for clinicians by assessing the current guidelines developed by other organizations on screening for colorectal cancer.
NEW RESOURCE: CDC Vital Signs Choosing the Right Test
Testing saves lives, but only if people get tested. Studies show that people who are able to pick    the test they prefer are more likely to actually get the test done.
NEW RESOURCE: Community Guide-What-Works-Cancer-Screening Evidence
The Community Preventive Services Task Force (Task Force) has released the following findings on what works in public health to increase breast, cervical, and colorectal cancer screening rates. These findings are compiled in The Guide to Community Preventive Services (The Community Guide). Physicians can use the findings to identify effective strategies and interventions for your community.
NEW RESOURCE: NYSDOH Cancer Service Program Resources
The Cancer Services Program (CSP) offers various materials about breast, cervical, colorectal and prostate cancer. These materials can be used to educate patients and clients about cancer prevention, screening, diagnosis and treatment. All public education materials can be ordered, free of charge, using the NYSDOH Cancer Materials Order Form.
NYS DOH State Innovation Model (SIM) Listening Session Webinar
Mariettta Angelotti, MD and Hope Plavin, MPA
The New York Chapter, American College of Physicians is hosting a Department of Health State Innovation Model (SIM) Listening Session Webinar
to obtain feedback from physicians on various aspects of the Advanced Primary Care (APC) Model. The State Innovation Model aims to transform the
delivery of primary care in the state.  To learn more about the SIM go to:
Colorectal Cancer Screening Powerpoint Presentation
David Heisig,MD, FACP, February 2014
Powerpoint slides from Colorectal Cancer Screening Webinar
NEW RESOURECE: Increasing Colorectal Cancer Screening Rates in Your Practice: Using the Evidence to Implement Meaningful Change
Elise Collins , Colorectal Cancer Coordinator, Cancer Services Program, Bureau of Chronic Disease Control, NYS Dept. of Health, May 2014
PDF of Colorectal Cancer Screening Rates in Your Practice Webinar
NEW RESOURCE: Acute Treatment of Venous Thromboembolism: Current and Future Management Options
Alex C. Spyropoulos, MD, FACP, FCCP, FRCPC, May 2014
PDF Powerpoint presentation of Acute Treatment of Venous Thromboembolism Webinar
Legislative and Regulatory Issues
The New York Secure Ammunition and Firearms Enforcement Act (NY SAFE Act) - An Introduction for Physicians
John B. Allen Jr.
Effective March 16, 2013, the Mental Health Law now requires physicians to report to their local director of community services (“DCS”) or his/her designees when, in their reasonable professional judgment, one of their patients is “likely to engage in conduct that would result in serious harm to self or others.” This presentation reviews the statute, reporting requirements and concerns that physicians may have.
2013 Pain Management & I-STOP Webinar Series
Paula Lester, MD, FACP
Objectives: (1) Learn appropriate pain assessment and management with opioids and adjuvant analgesics including medication selection, titration, and conversion. (2) Review NYS controlled substance changes that impact your practice. (3) Receive instructions on how to comply with the new requirements for all controlled substance prescriptions effective August 27, 2013.
Health Advisories and Messages 
Health Advisory: Influenza Prevention and Control 2013-201 4
NYS Department of Health
The New York State Department of Health (NYSDOH) is providing this advisory to assist health care providers in preparing for the 2013–2014 influenza season. This advisory highlights the current recommendations regarding the prevention and control of influenza.
Medicare / Medicaid 
Updated Medicare Part B Physician Fee Schedule
National Government Services
The fee schedule assistance page provides access to information about fee schedule definitions and acronyms, instructions for locating and downloading fee schedule pricing, the CMS Physician Fee Schedule Search tool, and the locality/area and county information for New York.
Help Your Patients Live a Healthier Life in 2013
Medicare Learning Network
Now is the perfect time to remind your patients that Medicare covers a broad range of preventive services and screenings that can help beneficiaries prevent, detect, or manage their illness and disease and promote a healthy lifestyle.
Simple Steps to Improve Clinical Documentation for ICD-10
Medicare Learning Network
On October 1, 2014, your practice and the clearinghouses, payers, and billing companies that you work with will need to use ICD-10 codes. One way to help your practice prepare for ICD-10 is to work on improving how you document your clinical services. This will help you and your coding staff become more accustomed to the specific, detailed clinical documentation needed to assign ICD-10 codes.
CMS Medicare Meaningful Use Tipsheet for Specialists
Centers for Medicare & Medicaid Service EHR Incentive Program
Recognizing that not every meaningful use measure applies to every provider, this fact sheet gives specialty providers tips about how to successfully meet meaningful use measure requirements and navigate the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs.
NEW RESOURCE: New Medicaid Requirements for All Medicaid Billing Providers to Begin on August 22, 2013
NYS Department of Health will soon require all billing providers to sign up for electronic funds transfer (EFT) payments and either Electronic Remittance Advice (ERA) or a PDF version of the paper remittance delivered via eMedNY eXchange.
Medicaid Procedure Codes & Fee Schedules - Medicine
April 1, 2013 Effective Date
Medicaid Procedure Codes & Fee Schedules - Drugs
April 1, 2013 Effective Date
NEW RESOURCE: New York Influenza Tip Sheet 2013-2014 flu Season
National Government Services
This five page tip sheet includes Medicare CPT Codes and reimbursement rates listed by area and counties.
NEW RESOURCE: An Eligible Professional’s Guide to Stage 2 of the EHR Incentive Programs
Centers for Medicare and Medicaid Services
This guide provides a comprehensive overview of Stage 2 of the EHR Incentive Programs to eligible professionals. The guide outlines criteria for Stage 2 meaningful use, 2014 clinical quality measure reporting, and 2014 EHR certification. The guide’s table of contents makes it easy for you to navigate through Stage 2 topics. Interactive tabs included at the bottom of each page allow you to transition between different chapters.
Perioperative Medicine - Optimizing the Pre- Op Patient
Dennis Chang, MD
The Plenary session: Perioperative Medicine: Optimizing the Pre-Op Patient was presented by Dr. Dennis Chang at the NYACP Annual Meeting in Buffalo, NY on Friday, March 21, 2014.
Quality Improvement in Healthcare: The Emerging Science of Healthcare Delivery
Roy Korn Jr., MD, FACP
The Quality Improvement in Healthcare: The Emerging Science of Healthcare Delivery was presented by Roy Korn, Jr., MD, FACP at the NYACP Annual Scientific Meeting in Buffalo, NY on March 21, 2014.
Pacemakers and Defibrillators: What Internists Need to Know
Anne B. Curtis, MD, FACP
The Pacemakers and Defibrillators Breakout Session was presented by Dr. Anne Curtis at the NYACP Annual Meeting in Buffalo, NY on Friday, March 21, 2014.
High Value Cost Conscious Care Module
Jonah Feldman, MD, FACP
The  High Value Cost Conscious Care Module was presented by Jonah Feldman, MD, FACP  at the NYACP Annual Scientific Meeting on Friday, March 21, 2014 in Buffalo, NY.
Managing Chronic Kidney Disease
Naveed Masani, MD, FACP
The presentation "Managing Chronic Kidney Disease" was presented by Naveed Masani, MD, FACP at the NYACP Annual Meeting in Buffalo, NY on Friday, March 21, 2014.
Understanding the Changes to ABIM's MOC Program
Kevin Caviston, ABIM, September 2014
In an effort to help NYACP members understand the recent changes to the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program, ABIM staff member Kevin Caviston will give a presentation focused on the MOC program and will discuss the reasons behind the changes to the program, how the changes impact board-certified physicians and identify ways in which physicians can meet the MOC requirements.
Practice Management 
How Does the Physician Payment Sunshine Act Impact You?
Topics to Include:
The requirements of , and information to be disclosed under, the Physician Payment Sunshine Act and "Open Payments" program ;Important Developments and trends regarding public access to Medicare payment information; The legal risks and practical implications arising from increased transperency of health care provider payment information and the steps providers can take to minimize risks and ensure   compliance
NYACP I-STOP and E-Prescribing
DrFirst, February 2015
Topics to be covered:
          •New York State Controlled Substance Epidemic
          •I-STOP Legislation & New York State Prescription Monitoring System (PMP)
          •Legend and Controlled Substance E-prescribing
          •Rcopia® and EPCS Gold? 2.0 Demo
Transitioning to ICD-10-CM Webinar
Arlene Dunphy and Alicia Forbes, October 2015
This webinar, presented by National Government Services, will provide Part B providers with an overview of ICD-10-CM and will assist you with planning for the mandated ICD-10-CM transition. This session included testing opportunities and transition stages that will help you prepare your office for the upcoming implementation. This is NOT a coding webinar. Note: As per the CMS IOM Publication 100-09, Chapter 6, Section 30.1.1, National Government Services cannot make determinations about the proper use of codes for the provider. Answers to questions related to ICD-9-CM and ICD-10-CM coding can be found on ACP's ICD-10 Coding Page, or by clicking here.

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