How to Gain Access to the Prescription Monitoring Program (PMP)


Please click here if you need guidance on how to obtain one.

The online PMP program, formerly referred to as the Controlled Substance Information program (CSI), gives you access to review your patients' recent controlled substance prescription history at any time, therefore, giving you more information to exercise your professional judgment in treating your patients.  After logging into your HCS account, the PMP can be accessed from the first page of the HCS by clicking onto the NYS PMP logo.

Currently, any New York State licensed prescriber who holds a valid DEA registration must access the PMP registry prior to issuing a legend of controlled substance prescription. Each prescriber must have an individual Health Commerce System Account (HCS) to gain access.

You can also access the PMP by following these directions:

  1. Go to the HCS at:      
  2. Log onto the system with your user ID and password (If you can't remember your password, call the Commerce Account Management Unit at 1-866-529-1890, Option 1, for assistance).
  3. Click on the PNP Icon
  4. Log in
  5. Click to open the program                                                                  
  6. Enter patient information and your DEA registration number
  7. Review the Frequently Asked Questions within the application for further information

The Benefits of the Enhanced Prescription Monitoring Program (PMP)

The Prescription Monitoring Program (PMP) registry will provide practitioners with confidential reports from data provided by pharmacies across the state.  Accessed through the secure, online New York Health Commerce System, results will be available in real-time. The registry is a tool to help enhance understanding of a patient’s controlled substance utilization, guide management, and improve quality of care.  For questions related to the Prescription Monitoring Program, the NYS Department of Health Bureau of Narcotic Enforcement has a toll-free number that you can call: 1-866-811-7957.

 How Does This Affect My Practice? 

Practitioners are required to consult the Prescription Monitoring Program (PMP) registry in most cases prior to prescribing any controlled substance listed in Schedule II, III or IV. In order to consult  the registry, practitioners must have an established Health Commerce Account. 

Practitioners are permitted to designate another person employed by or under contract with their practice to access information from the Registry on behalf of the practitioner, however the duty to consult and review is with the prescriber. Instructions on how to designate another person are found below and you can register unlicensed professionals now for a health commerce account.

Exceptions to the "Duty to Consult" include:

  • Practitioner administering a controlled substance
  • For use within an institutional dispenser
  • Emergency Department (if limited to a 5 day supply)
  • Practitioner is unable to access in a timely manner (5 day supply)
  • Consultation would adversely impact a patient’s medical condition
  • Hospice
  • Methadone programs
  • Technological failure of PMP or practitioner’s hardware
  • Practitioner has been granted a waiver by DOH based on technological limitations or exceptional circumstances not within practitioner’s control

Last Updated 11.21.18


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