What is the Health Commerce System (HCS)?
To access the Health Commerce System, please visit: https://commerce.health.state.ny.us If you already have a HCS account, check to make sure your password is up to date
Obtaining a Health Commerce System Account
Refer to this quick reference guide for assistance
Are You Having Trouble Logging Into the Health Commerce System for Use in I-STOP, E-Prescribing or Ordering Prescription Forms?
Due to application and data security requirements, HCS support for unsecured Internet browsers and operating systems will be discontinued. Specifically, this change will target older versions of Internet Explorer (versions 6, 7, 8 and 9) and the Windows XP operating system. Windows XP reached its end-of-life on April 8, 2014 and has not received security updates for over 19 months and is therefore considered unsecure. Microsoft has announced that "beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates" (https://support.microsoft.com/en-us/gp/microsoft-internet-explorer). Older versions of Internet Explorer will rapidly become unsecure and the transmission or exchange of data through these browsers and Windows XP is at risk.
To upgrade your operating system please visit http://www.microsoft.com to determine if your computer is compatible with the latest Windows operating system and if you qualify for a free upgrade or will have to purchase a license. Please note that Windows 10 users will still need to install Microsoft Internet Explorer 11 or Google Chrome as most of HCS applications do not yet support the Microsoft Edge browser.
On the Windows platform, the HCS currently supports Microsoft Internet Explorer and Google Chrome, and offers partial support for Mozilla Firefox. Download the latest version of these browsers from the following links:
ROPES: Registration for Official Prescriptions and E-Prescribing Systems
ROPES allows the practitioners to renew their registration for the Official Prescription Program (OPP) and register their certified electronic prescribing software application(s) for controlled substances. Practitioners that do no issue prescriptions for controlled substances do not have to obtain certified EPCS software and, therefore, do not have to register their E-prescribing software for non-controlled substances with BNE.
The practitioner’s certified EPCS software application(s) must be registered with BNE after the practitioner has completed ALL three of the following:
Should you have any questions regarding numbers 2 and 3 above, please consult your e-prescribing software vendor or review the DEA Interim Final Rule section 1311.100 at http://www.deadiversion.usdoj.gov. Once all three of these steps are completed, the practitioner should complete the EPCS registration using ROPES.
How to access ROPES and register for OPP and EPCS:
Additional information regarding EPCS may be found at the following link: http://www.health.ny.gov/professionals/narcotic/electronic_prescribing/
Should you have any questions about ROPES, please contact BNE by email at email@example.com or by phone at 866-811-7957, Option 1.
In addition, the New York State Department of Health has an FAQ that covers a variety of questions pertaining to EPCS and ROPES that can be accessed here.
IF YOU ARE EXPERIENCING A DELAY IN PROCESSING YOUR HEALTH COMMERCE ACCOUNT
The New York State Department of Health Has Issued the Following Statement:
During this transition period, practitioners who are making a good faith effort to apply but are unable to establish HCS accounts, should continue to provide treatment to their patients in the same manner as they currently do, including the prescribing of controlled substances without accessing PMP Registry. We expect this transition period to last through October.”
The statement can be accessed by visiting: http://www.health.ny.gov/professionals/narcotic/prescription_monitoring
Last Updated 11.21.18
The Health Commerce System