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Practice Management Tools


Seeking Care During a Pandemic

The rate of lung cancer diagnoses have declined significantly since the spring of 2020.  Decreasing rates of cancer diagnoses during the COVID-19 Pandemic does not mean that fewer people are getting lung cancer.  A toolkit was developed to help patients understand the importance of remaining watchful for new symptoms and contacting their physician.  Please download these items, add your information and use them as part of your patient education materials. 

AmericanEHR Partners: An ACP Endorsed Benefit

If you already have an EHR, you can see how your current EHR rates in comparison to the capacity and usability of other systems.

If you need to invest in an EHR, you can find assistance in evaluating EHR systems, using a free, web-based resource that provides an unbiased view of all available EHR/EMR systems. Using these tools, you will be better prepared to compare, implement and effectively use an EHR in your office. In addition, you have access to overall satisfaction data alongside Meaningful Use Attestation records for each EHR system.

You will find many interactive tools, educational materials, and podcasts to assist you and your staff, including:

  • The EHR Readiness Assessment Tool: Helps assess a number of critical areas and gauges the effort and commitment required to make EHR adoption successful.
  • EHR Comparison Engine & Rating System: Based on selected specialty and other search criteria, helps practices evaluate and compare products and user ratings.
  • EHR Educational Newsletter: Sent biweekly provides the latest information on EHR/EMR systems.
  • Specialty and Subspecialty society specific information and resources.

Sign up for AmericanEHR Now

Think Cultural Health

The HHS Office of Minority Health launched a redesigned Think Cultural Health website. The website offers engaging and practical tools to increase public awareness and understanding of Culturally and Linguistically Appropriate Services (CLAS). The new design makes it easier for anyone to browse the latest resources and find information that will help individuals and organizations deliver respectful, understandable, and effective services to all:

  • National CLAS Standards webpage features an explanation of CLAS, a printable list of the Standards, and the comprehensive technical assistance document (Blueprint)
  • Education webpage features e-learning programs designed for disaster personnel, nurses, oral health professionals, physicians, and community health workers
  • Resources webpage features a searchable library of over 500 online resources, recorded presentations, and educational video units on CLAS

Guide to Help Primary Care Practices Integrate Behavioral Health Services 

A new guide is offering primary care practices practical guidance and a flexible framework to increase their ability to serve patients with depression, anxiety, and other common mental health issues.

Produced by Montefiore Health System and United Hospital Fund, Advancing Integration of Behavioral Health into Primary Care: A Continuum-Based Framework delineates the specific steps to advancement: identifying preliminary, intermediate, and advanced stages of eight different components of behavioral health practice integration, and provides broader guidelines on getting started, including establishing priorities, articulation of goals, and determination of existing and potential resources.

As the guide explains, behavioral health disorders contribute to decreased quality of life and increased health care costs, yet they frequently go undiagnosed and untreated, with only 22 percent of adults with common mental health disorders receiving care. Even when conditions are identified by primary and specialty care providers, patient follow-up on referrals is low. These factors make increasing capacity for treatment of behavioral health conditions in primary care settings a core strategy for improving access to and quality of care. 

“With so many alternative payment models being developed and the transition to value-based care, many physicians in practice, especially in primary care medicine, are eager for just this kind of guidance,” said Linda Lambert, Executive Director of the New York Chapter of the American College of Physicians. “While the framework will undoubtedly have relevance for large provider groups, we are pleased that this paper and its recommendations were designed with the flexibility to work for smaller practices and physicians who operate independently. If integrating behavioral health care into primary care practices is going to work, it has to work for the smaller practices as well, which the authors clearly understood.”

The work to create the guide was supported by a UHF grant with significant contribution from the NYACP. Advancing Integration of Behavioral Health into Primary Care: A Continuum-Based Framework is available from UHF’s website at https://www.uhfnyc.org/publications/881131.

The Mental Health Service Corps: New Initiative Aims to Close Gaps in Behavioral Health to Support Primary Care Practices

If your practice is in New York City - behavioral health support is available to your practice at no cost!

Funded by the NYC Department of Health (DOH), the Mental Health Service Corps (MHSC) is an initiative to close the gaps in behavioral health services and facilitate the integration of behavioral health services into primary care. Primary care practices, substance use programs, and mental health clinics in high-need communities throughout the New York City (the five burroughs) can receive full-time fully-funded masters or doctoral-level clinicians and physicians to support their practice.

The Corps is committed to working in high need communities that have experienced barriers to access to mental health care. Corps members will have experience and interest to work in diverse cultures (e.g., ability to speak languages specific to the patient population, oriented to ensure highest standard of social service) and will be trained, coached, and supported in the use of evidence-based therapeutic interventions to screen and treat patients for depression, anxiety, and substance use disorders.

To be eligible to receive a Corps member, a primary care practice must have:

  • Clinical leaders at the site dedicated to collaborative care
  • Exam room with table and chairs for Corps members and patients
  • Electronic Health Record access for Corps members
  • Panel size of at least 1,500 unique patients per site
  • Be located in high-need area and/or serve a high percentage of medically underserved population
  • Be willing to participate in site trainings offered by MHSC program to facilitate integration of Corps member services

This effort will give special consideration to small and solo primary care practices that meet the above requirements. Apply now to change how health care is delivered in New York City and participate in MHSC by completing an application, available here.

You can also access this FAQ about the Medical Service Corps.

For more information about MHSC, click here.

From Hospital to Home: A Transitioning Care Partnership White Paper

The New York Chapter ACP, through the work of our  Hospitalist Task Force and workgroup, has released a white paper outlining suggested roles and responsibilities between hospitalists and ambulatory care physicians when transitioning patients . The finished pamphlet can be viewed here, and is available for download as a PDF. Please take the time to read through this helpful resource and use it as appropriate in your own medical community.

Read the document here

Resources to Assist with Meaningful Use and EHR Challenges

While the Office of the National Coordinator (ONC) and Centers for Medicare & Medicaid Services (CMS) already have online resources addressing many meaningful use and EHR concerns, a new form gives physicians a place to share their certified health IT-related issues with the federal government if they cannot find a resolution within existing ONC resources. The ONC asks that physicians describe their issues relating to these areas when they complete the form:

  • ONC health IT certification
  • Information blocking
  • Health IT safety
  • Usability
  • Privacy and security
  • Clinical quality measures

While the ONC may not always be able to step in and fix the problem, they may be able to help in other ways, such as beginning a dialogue between physicians and their EHR vendors/developers. Submitting concerns to the ONC also helps the agency better understand the extent of problems as they work with other federal agencies to develop solutions.

To use the form, click here

Immunization Resources

Immunization season is in full swing, and New York Chapter ACP is here to help with resources to assist with getting patients immunized.

We’ve partnered with the Campaign to ImmuNYze all New Yorkers is an initiative of the County Health Officials of New York (NYSACHO) to bring together patients, parents, providers and campaign partners to heighten awareness of the need to immunize throughout life-from infancy through senior years.

The Campaign strives to provide up-to-date, accessible information about immunizations with the goal of increasing vaccination rates throughout the state. The Campaign’s positive immunization messages are available to the public, vaccine providers and our partners.

The posters available here free to download allow your office to show commitment and solidarity with compelling patients to get immunization shots for themselves and loved ones. Click here to see the materials available to download

Other partners may work in other settings, such as colleges, schools and childcare centers, or through outreach and support to specific vulnerable, high-risk populations of adults. Visit the NYSACHO Partners Page to learn more about other organizations working to ImmuNYze All New Yorkers

In addition, the ImmuNYze New York campaign offers these resources in immunization:

Remember to check NYACP’s website frequently as immunization information is updated frequently, and make sure to visit the ImmuNYze New York Campaign’s website as well


Help Your Patients Quit Smoking

New York Kicks Butts Campaign: Encouraging New York City Residents to Quit Smoking

The New York Chapter ACP has joined with the American Cancer Society, the American Lung Association, and Tobacco Free Kids, as well as more than 50 other associated health organizations and media outlets to encourage New York City residents to quit smoking. The goal of the campaign is to encourage all New York City smokers to quit smoking with the aid of qualified health care professionals and to learn about the tools and support available to assist them during this week and beyond.

The New York Kicks Butts campaign will be held this week and physicians that practice in New York City are asked to discuss with patients smoking cessation treatment options.  By offering medication and counseling, physicians can help patients to double their quit rates.

Helpful tools can be found on line at PlanMyQuit.com/NYC, by calling the New York State Smokers’ Quit line at 1-866-NY-QUITS (697-8487) or by just dialing 311.  

Physicians can find an information flyer here. Patient information can be found here.

There is also a new 5 Steps to Quit Smoking flier in both ENGLISH and SPANISH found on the resources page of nykicksbutts.org. You can also click here for additional information.


CDC Online STEADI Training:

To engage your older patients in interventions to reduce their fall risk, CDC developed the STEADI (Stopping Elderly Accidents, Deaths, and Injuries) Initiative to help providers incorporate fall prevention into clinical practice. CDC created this training to give you the tools you need to make fall risk screening, risk factor assessment, and falls interventions part of your clinical practice.

The content is based on established clinical guidelines. You will learn:

  • Two easy screening methods to determine a patient’s fall risk
  • Three rapid standardized gait, strength and balance assessment tests
  • To apply the STEADI algorithm to determine a patient's fall risk level
  • To select appropriate evidence-based interventions based on risk level
  • You can take the CDC’s new STEADI Online Training for Providers at: www.cdc.gov/steadi. All you need to do is create a free account on CDC TRAIN, Log in, and search “STEADI”.

Resources for Patients:                                                                                   

ICD-10 Toolkit Available to Assess and Maintain Compliance

The ICD-10 Assessment and Maintenance Toolkit is now available from CMS to help you maintain your ICD-10 progress. This in-depth toolkit shows how you can manage your revenue cycle by:

  • Assessing ICD-10 progress using Key Performance Indicators (KPIs) to identify potential productivity or cash flow issues
  • Addressing opportunities for improvement
  • Maintaining progress and keeping up-to-date on ICD-10

The toolkit is also available as an infographic with an accompanying fact sheet on KPIs to help you analyze and track your ICD-10 progress. Visit the CMS ICD-10 website for the latest news and official resources, including the Quick Start Guide and a contact list for provider Medicare and Medicaid questions.

Last Updated 11.6.2020




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