Cost of Care Resources
NYACP: A Partner in Connecting Patients to Information
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Conversation Toolkit
Price Transparency Tools
Patient Assistance Resources
Physician Finder Tools
Articles
Podcasts
Webinars
In 2018-19 NYACP participated in an initiative to increase awareness and use of quality and cost transparency tools as well as to equip physicians with the skills, resources and tools necessary to have successful conversations with patients. Though it can be an awkward topic, understanding a patient’s cost concerns could mean the difference between getting the treatment they need versus forgoing treatment altogether.
We are here to support you in having the quality and cost conversation with your patients and addressing their concerns. Listed below are free tools and resources available to assist you with effectively engaging and empowering patients who are considering cost as a part of their decision making.
CONVERSATION TOOLKIT
Resources to Help Start Constructive Cost and Quality Conversations with Patients
ENGAGE
These materials will assist in determining practice readiness, related initiatives, and a shared understanding around the importance of constructive cost of care conversations.
EDUCATE
These materials will assist in training clinicians and staff in skills that support constructive conversations with patients, such as shared decision making. They also provide ideas and guidelines for implementation that can be adapted to your office needs.
- ACP's Cost of Care Conversations Resources
- ACP High Value Care Conversation Guide
- ACP High Value Care Cases
- ACP’s patient-centered referral discussion guide
- NYACP's Cost of Care Poster
Online Tool Guides
- NYACP’s Online Tool Quick Reference Guide
- ACP's Cost of Care Resources For Clinicians and Patients
- ACP's Free Online Health Care Cost Estimator Resources
Implementation Guidance and Tips
- ACP's Practice-Level Approach to Addressing Health Care Cost Distress
- NYACP’s Financial Screening Questions
- Cost of Care Conversation Guide - Medications
- ACP's Steps to Estimate the Cost of Care
- ACP's Cost Distress Identification Tool
EMPOWER
These materials provide tools, strategies, examples and templates that will assist in providing patients with the necessary information and guidance related to cost and quality of care conversations.
Medical Care Cost Handouts
General Health Literacy Handouts
PRICE TRANSPARENCY TOOLS
A list of quality and cost transparency tools vetted by NYACP that will help patients find quality, affordable care.
| Tool Name | Medication Cost Estimates |
Medical Service Cost Estimates |
Dental Cost Estimates |
Discounts and Savings Program |
Coverage Information |
Cost/Insurance Education for Patients | |
| Healthcare Blue Book | ✓ | ✓ | ✓ | ||||
| FAIR Health Consumer |
✓ | ✓ | ✓ | ||||
| New Choice Health | ✓ | ✓ | |||||
| GoodRx | ✓ | ✓ | |||||
| NeedyMeds | ✓ | ✓ | ✓ | ||||
| RxAssist.org | ✓ (In Beta Testing) |
✓ | |||||
|
Medicare Preventative |
✓ | ||||||
PATIENT ASSISTANCE RESOURCES
Use these organizations and websites to help patients gain access to more affordable care through assistance programs. Many have help lines that patients can contact directly.
|
Resource Name |
Summary |
Contact Information |
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A national non-profit organization that helps patients with chronic, life-threatening or debilitating diseases with:
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+1 (800) 532-5274 |
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A NY state-wide network of organizations that help:
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+1 (888) 614-5400 |
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A non-profit organization that connects patients to assistance programs for medication, medical and other related costs. |
For best results, use their website for: |
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A non-profit organization that allows medical professionals and patients to search for Prescription Assistance Programs |
For best results, use their website for: |
PHYSICIAN FINDER TOOLS
Patients have different preferences about the Physicians they see. Refer to these tools to compare physicians that meet their personal preferences.
|
Tools Name |
Summary |
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This free site allows consumers to search for surgeons in their area to perform one of 12 major surgery types. The results include: individual ratings in terms of death rates, complications and readmits (all accounting for difficult cases and age), procedure volume, Board Certifications, education, and hospital affiliations. |
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This New York State Department of Health website allows the general public to view factual information about MD’s and DO’s who are currently licensed and registered to practice in the state. The information is gathered from state and federal agencies. There are no ratings or scores. It is a way for patients to find information about the educational background, awards, legal actions and hospital affiliations for a physician. Physicians can update their profile with articles, personal statements and additional information to expand their profile. |
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Enables consumers to find and compare physicians/clinicians participating in Medicare. Profile pages provide information on participation in quality improvement activities and patient survey scores. |
- 12/12/19 YCIA Article: Lessons from the Field
- 7/25/19 YCIA Article: Hot Topic: Price Transparency
- 4/18/19 YCIA Article: Cost Conversations: 3 Time-Saving Tips
- 2/20/19 YCIA Article: Cost of Care Podcasts: Tips From Fellow Physicians
- 12/7/18 YCIA Article: Medications: A Practical Way to Get Comfortable with Cost of Care Conversations
- 6/21/18 YCIA Article: Become a Price Transparency Pioneer Today with NYACP's Early Adopter Incentive Program
- 10/25/18 YCIA Article: Tools to Help You and Your Patient Explore Out-of-Pocket Costs
- 12/7/18 YCIA Article: Medications: A Practical Way to Get Comfortable with Cost Conversations
The aim of the series is to provide you and your staff with actionable information to improve Cost of Care Conversations with your patients.
- Episode 4: Recommendations for How to Overcome Common Barriers When Implementing Cost of Care Conversations
- Episode 3: A Guide to Integrating Cost-of-Care Conversations into Workflow
- Episode 2: Quick Tips for Clinicians on How to Talk with Patients About the Expected Costs of Care
- Episode 1: Why Should Primary Care Clinicians Routinely Talk with Their Patients About the Expected Costs of Care?
RECORDED WEBINARS
Initiating Out-of-Pocket Cost Conversations with Patients: Lessons From the Field
November 7, 2019
Facilitator: Amanda Allen, Project Coordinator NYACP
Joined by NYACP Members who participated in the Early Adopter Incentive Program.
How to talk to your patients about the Cost of Their Care
June 6, 2019
Facilitator: C. Jessica Dine, MD, MSHP, FACP
View The Webinar
Presentation slides
Incorporating Cost of Care Conversations Into Your Clinical Practice: Why It’s Important and What You Can Start Doing Today
September 6, 2018
Facilitator: Avalere Health
Handouts
View the Webinar - audio begins at 1 minute 27 seconds
Starting the Cost of Care Conversation: Implementation Strategies, Resources and Available Tools
August 15, 2018
Facilitator: Amanda Allen, Project Coordinator
Handouts
View the Webinar
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Last Updated: 6.29.2021