Patient Empowerment Resources
Helping Physicians to Empower Patients Initiative
NYACP is participating in an initiative to Help Physicians Empower Patients. The goal is to increase awareness and use of quality and cost transparency tools as well as to equip physicians with the skills, resources and tools necessary to have successful conversations with patients. Though it can be an awkward topic, understanding a patient’s cost concerns could mean the difference between getting the treatment they need versus forgoing treatment altogether.
We are here to support you in having the quality and cost conversation with your patients and addressing their concerns. Listed below are free tools and resources available to assist you with effectively engaging and empowering patients who are considering cost as a part of their decision making.
Articles and Webinars:
- 5/25/18 YCIA Article: NYACP: A Partner in Connecting Patients to Information
Learn more about starting and supporting effective patient conversations:
- American College of Physicians (ACP) High Value Care
The ACP provides evidence-based guidelines and guidance to physicians to help ensure that patients get the right care, in the right place and at the right time. There are resources to help patients understand more about their condition, where to go for care and why a high cost screening is worth having or why a low cost test is not. Check out the ACP Guidelines App for your phone to access clinical recommendations on the go!
- Choosing Wisely
This campaign is an initiative of ABIM with support from ACP as well as other national medical organizations. The goal is to encourage conversations between patients and clinicians in order to promote informed decision making that leads to improved outcomes and reduced harm. ACP has offered recommendations for 5 things that patients and providers should question. There are materials, guides, ideas, key insights and success stories that will help both providers and patients engage in appropriate care conversations.
- Costs of Care Value Conversations Modules
Costs of Care is a physician-founded, non-profit organization that works to improve the health delivery system through education and advocacy. Through real experiences gathered from the front line, they have created free interactive learning modules. These modules guide clinicians through the critical conversations that support delivering high value care, such those encouraged in ABIM’s Choosing Wisely campaign.
Help patients find quality, affordable care:
- Healthcare Blue Book
This tool, referenced by ACP in the online High Value Care Cases, is best used by physicians via the free premium account access. This allows account holders to see Medicare and Commercial insurance prices for services, CMS quality measure ratings for hospitals and price level ratings for specific facilities and providers. Searching for a lab, test, procedure or service will show what is considered a “fair” price for that geographic area. It is a guide for what someone should reasonably expect to pay if they are researching facility options for care. The fair price is calculated by using Commercial and, for account holders only, Medicare allowed amounts. In addition to the fair price, it includes a list of which services are included in the cost along with cost saving considerations.
- FAIR Health
Patients can use this free tool for learning how to compare quality, researching price information, finding providers, and getting informed about insurance. Price information includes a total cost breakdown, out-of-pocket cost estimator and compares in-network and out-of-network costs. The data is from Medicare and Commercial claims for any service rendered in New York State. Patient education guides, articles, and videos are also available.
This tool is referenced by ACP in the online High Value Care Cases. Healthcare providers or staff members using this site are required to purchase a license.
Physicians and patients can create a free account with this tool in order to access information about hospital quality ratings, the number of times a lab, test, procedure or service has been performed at a facility or by a provider and price information, too. The quality ratings are from CMS Quality measures and the pricing data includes both Medicare and Medicaid information from over 9 billion claims from 2012 through today.
- NY Doctor Profile
This New York State Department of Health website allows the general public to view factual information about MD’s and DO’s who are currently licensed and registered to practice in the state. The information is gathered from state and federal agencies. There are no ratings or scores. It is a way for patients to find information about the educational background, awards, legal actions and hospital affiliations for a physician. Providers can update their profile with articles, personal statements and additional information to expand their profile.
This free website is dedicated to prescription drug price transparency. In addition to providing cost-saving coupons, it allows patients and providers to search for a medication and compare prices at multiple pharmacies. Practices can request free counter top displays so that patients can pick up the GoodRx discount card at their visit. There is also a free tool to compile a list of frequently prescribed medications in order to display cost comparisons or use as a reference. Other options for accessing this site include via their mobile-friendly app and integration with various electronic medical records.
Last Updated: 6.6.2018